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How to create a username and password to use when you make a tutoring
If you haven't made a tutoring appointment from the LRC website before, the first thing you need to do is to create a username and password in TutorTrac, the appointment program we use. To do this, you'll need to know your student ID number. It's the 8-digit number on your student ID card. When you have your ID number, click on the big blue button on the LRC home page.
Now, type your ID number as the User Name, leave the Password blank, and click Login.
Now create a username and password to use when you make your appointments. You can use your UH username if you want, but we recommend you choose a different password from your UH one, to protect your privacy.
After you've typed the password twice, click Confirm.
Record the information requested on the form. Your UH email address should show on the form, but if you prefer to use a different email, put a semicolon after your UH email address and then add the one you want to use. When you make an appointment, the program will send you an email reminder with the date and time of your appointment. Your phone number (especially a cell phone number) is helpful if we need to contact you.
When you've finished adding this information, click SAVE. The program will take you back to the Student Main Menu. You'll see your name in the corner. Now you're ready to make an appointment.
How to make a tutoring appointment online:
I'm going to show you how to make a tutoring appointment from the LRC website. After you've created a username and password in TutorTrac, our tutoring appointment program, you can click on the big blue button and log in. On the Student Main Menu screen, point to Go To... then highlight Make Appointment and click.
The Availability Search screen will show all of the courses you're enrolled in, as well as general subjects that the LRC offers tutoring for, such as writing, reading, study skills, and computer skills. Click on the subject you want help with, and then click Search. Scroll down to see a list of available tutors and times.
Click on a date and time from the Availability options on the screen. This brings you to the Appointment Entry screen.
Click on Time to choose the start time for your appointment.
Click on Duration (hours) if you want to change the length of the appointment. The default length is .5 (1/2 hour); 1 hour is the maximum appointment duration.
The subject you selected is shown in the space next to Request Help In. Check to make sure this is the subject you want. To help your tutor prepare for the session, put some specific information, including what kind of help you need and your instructor's name, in the Additional notes section.
Click Save Appointment. Now you'll see your login screen with the appointment added.
Now, you can either Exit or make another appointment.
How to cancel a tutoring appointment online:
If you know you won't be able to attend a tutoring appointment, please cancel it. Late cancellations and missed appointments inconvenience our tutors and deprive other students of the chance to use our services. You can cancel online until two days before the appointment. Now, I'm going to show you how to cancel a tutoring appointment. It's really easy!
Start by clicking on the big blue button and logging in.
Then, click on the date of the appointment you want to cancel.
The appointment screen will appear. Click on DELETE to cancel the appointment.
The program will return you to the opening screen. The appointment you cancelled will be gone from the screen.