How to get help from the Help Desk:

1. Call (808)455-0271 (off campus) or extension 271 (on campus)
     OR
   lcchelp@hawaii.edu
   
   
2. If possible, please provide the following information:
   
   • What type of operating system do you have?
     • Mac OS version  (ie. Mac OS 8.6, Mac OS 9, Mac OS X 10.3)
     • Win9x/2000/XP  (ie. Windows 98, Windows Me)
       
   • Description of problem:
     • What application were you using?
     • What is the problem?
     • When did the problem start?
     • How long it has this problem been happening?
     • What were you doing when it happened?